How do I get warranty on defective products?
Most products we sell are covered by manufacturer warranty. If you receive a product you feel is defective, find the manufacturer of the item listed below and follow the instructions for that manufacturer. Warranty covers replacement of the defective product, not refunds. The cost of return shipping is the responsibility of the customer.
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Arctic Cat, Textron Off Road, E-Z-GO, & Pro-Fit
Arctic Cat and E-Z-GO parts & accessories are warrantied for 30 days from purchase date. Some exclusions apply. There are a limited number of accessories that come with a 120 day warranty. Contact our customer support department to verify the warranty period and to start a claim. Please provide as much information as possible such as proof of purchase, description of the defect, and pictures of the defect.
Please Note: Arctic Cat only offers warranty on parts that have been installed by an authorized Arctic Cat dealer. This warranty is good for 30 days after original purchase date. Parts installed by anyone other than an authorized dealer do not have warranty.
Kawasaki
Contact our customer support department to start a claim. Please provide as much information as possible such as proof of purchase, description of the defect, and pictures of the defect. Most Kawasaki accessories are covered under warranty for 90 days from original purchase date. Some exclusions apply.
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509:
You need contact 509 direct with your warranty question and 509 will work with you to resolve the issue. You will need a copy of the original sales invoice. More information on the 509 warranty claim process can be found here: https://ride509.com/pages/warranty.
BCA:
You need contact BCA direct with your warranty question and BCA will work with you to resolve the issue. You will need a copy of the original sales invoice. To fill out a BCA warranty request form click the link below. https://backcountryaccess.com/warranty-request-form..
Klim:
Visit www.klim.com/warranty or call Klim at 208-552-7433 to start a warranty claim. You will need a copy of the original sales invoice to submit this as part of the warranty process..
Motorfist:
Contact our customer support department to start a claim. Please provide as much information as possible such as proof of purchase, description of the defect, and pictures of the defect
Seizmik:
You need to contact Seizmik direct with your warranty question. Visit https://seizmik.com/customer-support for additional information and to start a warranty claim.